POLICY

Terms of Service

These terms summarize the current buyer-facing rules and operating conditions published by Ithemba Marketing Solutions.

Legal disclosure

Ingco Concept Store is a trading name of Ithemba Marketing.

Use of the site

By using this website and placing orders through it, you agree to the store policies and to use the site only for lawful purposes.

Orders and information accuracy

You are responsible for providing accurate order, delivery and contact information. Orders may be declined, delayed or canceled where information is incomplete, stock is unavailable, payment is not confirmed, or fraud checks require intervention.

Pricing

Prices are shown in South African Rand. The current customer site also notes that pricing displayed online may differ from in-store pricing.

Delivery and fulfillment

Delivery timing and cost depend on the delivery area, delivery type, and the weight and dimensions of the order. Delivery estimates are provided during checkout and remain subject to courier and operational constraints.

Returns and refunds

Returns and refunds are governed by the published returns policy. Please review the Returns page for current timelines, eligibility and support instructions.

Support contact

For support, contact admin@ithembamarketing.com, call 066 055 6785, or customer care on +27 82 454 7339.

This page condenses the customer’s current public terms into a storefront-friendly format.