POLICY

Returns

Returns are handled through customer support and are subject to product condition, order status, and applicable consumer protection requirements.

Legal disclosure

Ingo Concept Store is a trading name of Ithemba Marketing.

How returns work

Contact support with your order number and reason for return. If a return is approved, return instructions will be provided. Returned items should be unused where applicable and sent back in their original condition and packaging.

Last updated: 2026-02-02